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Post by jamie on Feb 9, 2013 8:42:09 GMT -5
The following is their Guarantee: "We’ll deliver your load safely, efficiently and on time, every time. Our guarantee is that simple, and our reputation is riding on C&W Global’s ability to deliver superior service and dedicated customer success."
I waited all day yesterday for a load which was supposed to be delivered in the morning. I called them 4 times trying to find out when it was coming. They never did tell me it was not going to be delivered. They refuse to return phone calls even when they say they will.
My experience with them is woefully short of their supposed guarantee.
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Post by DaveyJones on Feb 9, 2013 9:21:29 GMT -5
Next time try FedeX
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Post by jamie on Feb 9, 2013 15:14:38 GMT -5
I googled the owner's home phone number and left a message for him, then went to his facebook page and left a message for him.
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Post by chiaasen on Feb 11, 2013 5:29:39 GMT -5
Jamie.....are you not going to tell Davey how ignorant his statement was?
I'd be willing to bet your "load" was coming from one of the states affected by bad weather and that you somehow think your load was more special than the thousands of others that were delayed also.
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Post by jamie on Feb 11, 2013 8:19:04 GMT -5
Jamie.....are you not going to tell Davey how ignorant his statement was? I'd be willing to bet your "load" was coming from one of the states affected by bad weather and that you somehow think your load was more special than the thousands of others that were delayed also. You lost the bet. It is a local load. If the clear, dry, mild, Florida weather we were experiencing on Friday affects their ability to deliver they are indeed incompetent to the extreme.
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Post by DaveyJones on Feb 11, 2013 13:29:35 GMT -5
re:think your load was more special than the thousands of others
Wonder what he's talking about NOW?
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Post by jamie on Feb 11, 2013 17:12:30 GMT -5
Stop wonderin
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